Design Thinking Collaboration
About the Project
Client: JJ Harper
Made with: Microsoft Word
Time in Development: 4 hours
Collaborators: Solo-Project
Background:
When using the Design Thinking methodology, two of the key elements during the analysis phase are to understand the real need and identify the best solution. Then work together using a rapid-development approach by coming up with ideas and implementing them with quickly designed prototypes. Then you review the prototypes with the client to determine what works and what doesn’t, then try again. This process helps you identify the best solution and not just “a solution”.
The client needed to make updates to their WordPress site on an infrequent basis. Whenever she did, she would need to spend extra time looking up how to create new pages or add posts. This was wasting her time and causing frustration.
Solution Developed:
Through the design approach, I was able to identify that a job-aid detailing step-by-step directions for adding a page to the WordPress site and adding posts would be the ideal solution. Following the rapid-prototype design method, I designed several layouts of job-aids that might work. The client found that a simple top-down step process with text instructions and screenshots would work best for her.
Results:
The result is a printed two-page document the walks the user through the processes of creating a new page and creating new posts in WordPress.
My Role
- Content Development
- Creative Direction
- Art Production
- Word Production
